Privacy Policy
Last updated: June 4, 2025
1. Introduction
Skinlytics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
2. Information We Collect
Personal Information
- Email address (for account creation and authentication)
- First name (optional, for personalization)
- Onboarding questionnaire answers (skin type, lifestyle habits, goals)
Health and Wellness Data
- Facial photographs taken through the app (used solely for skin analysis)
- Self-reported sleep quality scores
- Self-reported stress levels
- Notes about skin conditions and routines
- Product usage information
Usage Data
- App interaction data (features used, frequency of use)
- Device information (device type, operating system)
- Crash reports and performance data
3. How We Use Your Information
- To provide AI-powered skin analysis and personalized insights
- To track your skin patterns over time and detect correlations
- To generate personalized recommendations and coaching responses
- To send you daily reminders and weekly insight emails (if enabled)
- To authenticate your account and maintain your session
- To improve our service and develop new features
4. Photo Data
Your facial photographs are processed by our AI analysis system to evaluate skin conditions. Photos are stored securely and are associated only with your account. We do not share, sell, or use your photos for any purpose other than providing you with personalized skin insights. You may delete all your data at any time through the app.
5. AI Analysis
We use third-party AI services to analyze your skin scan data and generate insights. When processing your scans, the image data is sent to our AI provider for analysis. The AI provider does not retain your data after processing is complete. AI-generated insights are observational in nature and do not constitute medical advice.
6. Data Sharing
We do not sell your personal information. We may share limited data with:
- AI service providers (for skin analysis processing only)
- Email service providers (for transactional and notification emails)
- Payment processors (for subscription management through RevenueCat)
- Law enforcement (only when legally required)
7. Data Security
We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), secure password hashing (bcrypt), and JWT-based authentication. Access to your data is restricted to authorized systems and is protected against unauthorized access.
8. Data Retention and Deletion
Your data is retained as long as your account is active. You can export all your data at any time through the app settings. You may permanently delete your account and all associated data from within the app. Upon deletion, all personal data, scan history, onboarding data, and photos are permanently removed from our systems.
9. Your Rights
- Access and export your data at any time
- Correct your personal information
- Delete your account and all associated data
- Opt out of marketing communications
- Control notification and email preferences
10. Children's Privacy
Skinlytics is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly.
11. Third-Party Services
Our app may contain links to third-party services. We are not responsible for the privacy practices of those services. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page and, where appropriate, through in-app notifications.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: